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PAYMENT DUE: The first day of the month.
PAYMENT NOTICE: Sent via e-mail.
PAYMENT METHODS: Cash, automatically deducted from a credit card or check.
RETURNED CHECK FEE: $25.00 charge plus check amount.
OFFICE HOURS: 9am-5pm. Monday through Friday.
AFTER HOURS TECHNICAL SUPPORT: 5-10pm. Monday through Friday. 9am-10pm Saturday and Sunday.
CANCELLATIONS: Email to support@adsnet.com or fill out form in office.
REFUNDS DUE TO CANCELLATIONS: If you paid with a credit card the refund will be applied to your card. *Only refunds or credits of $15 or more will be issued. Anything less than $15 will not be issued. No Expections.
RE-ACTIVATION OF AN ACCOUNT: After the third re-activation of a cancelled or "lapsed" account, there will be a $25.00 re-activation fee.
LATE PAYMENTS/HOLD STATUS: If payment is not received by the due date the account will be put on hold. You will not be able to recieve access to the internet, and we will hold any and all emails recieved during that duration. Emails in your account will NOT be deleted. The account will be taken off of hold status after the full month's payment is made. No Exceptions.
CONTACT NUMBERS: Laporte - (219)325-3484, Michigan City - (219)879-6600, Fax - (219)879-6659.